Privacy Policy

Last Updated: 11/21/2025

Looking Glass Decision Sciences, LLC (“we,” “us,” “our”) values your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or submit information through our forms.

By using this website, you consent to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you interact with our website, you may provide:

Contact Information

  • Name
  • Email address
  • Phone number (optional)
  • Company name
  • Any details you include in a message or form submission

Business Information

If you submit data during a discovery call or via an intake form, we may collect:

  • Company details
  • Workforce or HR-related information
  • Any data you voluntarily provide for analysis or consultation

Meeting Scheduling Information

If you use our scheduling tool (such as Calendly or a similar service), that provider may collect:

  • Name
  • Email
  • Time zone
  • Meeting preferences

These providers may store and process the data according to their own privacy policies.

1.2 Information Collected Automatically

Analytics & Usage Data

We use tools like Google Analytics and similar tracking technologies to collect non-identifiable information such as:

  • IP address (anonymized where applicable)
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referring websites
  • Click behavior

This helps us understand website performance and improve the user experience.

Cookies

Our website uses basic WordPress-related cookies and third-party analytics cookies. These may track:

  • Session activity
  • Site preferences
  • Anonymous usage patterns

We do not use cookies for advertising or remarketing.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services
  • Schedule and manage meetings
  • Deliver decision-science consulting services
  • Improve website performance and user experience
  • Analyze website traffic and engagement
  • Maintain website security and integrity
  • Communicate with you regarding your inquiry or ongoing work

We do not sell or share your personal information with third parties for marketing purposes.

3. How We Share Your Information

We may share information with the following categories:

Service Providers

We use trusted third-party providers to help operate our business, such as:

  • Website hosting
  • Email systems
  • Analytics tools (e.g., Google Analytics)
  • Scheduling tools (e.g., Calendly)
  • Form submissions
  • CRM or secure document handling (if applicable)

These providers only receive the data necessary to perform their specific tasks.

Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights, users, or security

We do not sell data. Ever.

4. Data Retention

We retain personal information only as long as necessary to:

  • Respond to your inquiries
  • Provide services
  • Comply with legal obligations
  • Maintain business records

You may request deletion of your data at any time (see Section 7).

5. Data Security

We take reasonable and appropriate measures to protect your information, including:

  • Secure hosting
  • SSL encryption
  • Limited internal access
  • Secure communication tools

However, no online system is 100% secure.
You submit information at your own discretion.

6. Third-Party Links

Our website may include links to third-party websites or tools.
We are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party site you interact with.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

You May Request:

  • Access to the data we store
  • Corrections or updates
  • Deletion of your information
  • Limitations on how your data is used
  • A copy of your data in portable format

To make a request, email:
admin@lookingglassds.com

We will respond within a reasonable timeframe.

8. Children’s Privacy

Our services are not intended for children under 16.
We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time.
The “Last Updated” date will reflect the most recent revision.

10. Contact Us

If you have questions about this policy or how your information is used, contact:

Looking Glass Decision Sciences, LLC
admin@lookingglassds.com
2730 Sierra Drive, Colorado Springs, CO 80917